Refund Policy
Because our products are consumable Ayurvedic health supplements, we adhere to strict quality and safety guidelines. We generally do not accept returns or offer refunds once a product has been opened or used.
1. Damaged or Defective Items
If you receive an item that is damaged, tampered with, or defective upon arrival, please contact us within 48 hours of delivery. We will gladly process a completely free replacement.
- Email us at support@rahatpiles.com.
- Include your order number and clear photos of the damaged item and packaging.
2. Cancellations
You may cancel your order at any time before it is dispatched from our fulfillment center. Once the order has been shipped, it cannot be cancelled. For prepaid orders that are successfully cancelled, the refund will be initiated immediately and may take 3-5 business days to reflect in your original payment method.
3. Non-Returnable Items
To ensure hygiene and safety, an item cannot be returned if the security seal is broken, if it has been used, or if it does not have the original packaging.
4. Contacting Support
If you have any questions or concerns regarding our Refund Policy, our customer support team is always ready to assist you. Call us at +91 98765 43210.